Damaged Goods
For damaged goods on arrival, please take pictures and email us info@heretichwan.com. We will send a new one or process a refund if desired.
Return for Change of Mind
We do not accept returns, unless products are sealed and unused. A return request must be submitted via an email within 10 days after the product has been received. The return shipping cost is buyers’ responsibility. Return addresses and processing time may vary depending on products and where you live.